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IMPORTANT

If you are having problem connecting to the IPTV server make sure that you are using the correct portal URL. To confirm to which portal your donation was assigned please use the donation checker form:

https://iptvzeta.com/forum/main-foru...number-checker

If you are using the right portal but still having problem then try doing an IPTV reset, generate a new donation or changing the IPTV portal.

Make sure that you are using the correct portal URL format:

http://pX.iptvprivateserver.tv/

or

http://pX.iptvprivateserver.tv/c/index.html

REPLACE THE X FOR PORTAL NUMBER.
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New order - in the dark - what now?

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  • New order - in the dark - what now?

    Hello everyone, thank you for the forum here.

    I just purchased a donation. It has been 4 hrs. I have not received any email, confirmation of any transaction nothing... Kind of in the dark here which I am not to happy about.
    Is this all normal? Am I supposed to just sit and wait even for a email saying its being processed. .or..

    Sorry if I missed something, just seems odd I have not heard a peep.

  • #2
    Check to see if your card was charged. If it wasnt, the transaction probably didnt go through.

    Comment


    • #3
      They said that they are doing an update, and that it would last up to 36 hours.
      To me it has been very much more than 36 hours by now.

      Comment


      • #4
        You can still check your credit card statement and see if the transaction is there.

        Comment


        • #5
          I just a donation and when changing the mac address I get this. Please help


          ????? A PHP Error was encountered

          Severity: Notice

          Message: Undefined index: donation

          Filename: controllers/main.php

          Line Number: 1491 A PHP Error was encountered

          Severity: Warning

          Message: Cannot modify header information - headers already sent by (output started at /home/papiao/public_html/system/libraries/Exceptions.php:166)

          Filename: libraries/Session.php

          Line Number: 662 A PHP Error was encountered

          Severity: Warning

          Message: Cannot modify header information - headers already sent by (output started at /home/papiao/public_html/system/libraries/Exceptions.php:166)

          Filename: helpers/url_helper.php

          Line Number: 541

          Comment


          • #6
            Originally posted by boxiptesting View Post
            Hello everyone, thank you for the forum here.

            I just purchased a donation. It has been 4 hrs. I have not received any email, confirmation of any transaction nothing... Kind of in the dark here which I am not to happy about.
            Is this all normal? Am I supposed to just sit and wait even for a email saying its being processed. .or..

            Sorry if I missed something, just seems odd I have not heard a peep.
            You signed up at the worst time, there is a major outage due to and update. More than likely they are prioritizing getting us up and running first.

            Comment


            • #7
              Originally posted by Mmatos8902 View Post

              You signed up at the worst time, there is a major outage due to and update. More than likely they are prioritizing getting us up and running first.


              Card was charged.. 24hr still nothing.
              This sucks, my plan was to become a reseller of this service, I can't even get my own to even try.

              Everyone else still having issues or?

              Comment


              • #8
                Have you logged into your email server and checked the spam or junk folder as a lot of times that is where they go.

                Comment


                • #9
                  Originally posted by boxiptesting View Post



                  Card was charged.. 24hr still nothing.
                  This sucks, my plan was to become a reseller of this service, I can't even get my own to even try.

                  Everyone else still having issues or?
                  Yeah everyone is having the same issue but right now it is coming backup, I have probably 60% of channels up and running, so we'really getting there. I can live with this, at least we have something to watch.

                  Comment


                  • #10
                    donation checker and MAC activation website still down
                    just bought donation few days ago and there is no way to get MAC address going without a working website
                    so far this service is a total disaster

                    ????? A PHP Error was encountered
                    Severity: Notice
                    Message: Undefined index: donation
                    Filename: controllers/main.php
                    Line Number: 1491 A PHP Error was encountered
                    Severity: Warning
                    Message: Cannot modify header information - headers already sent by (output started at /home/papiao/public_html/system/libraries/Exceptions.php:166)
                    Filename: libraries/Session.php
                    Line Number: 662 A PHP Error was encountered
                    Severity: Warning
                    Message: Cannot modify header information - headers already sent by (output started at /home/papiao/public_html/system/libraries/Exceptions.php:166)
                    Filename: helpers/url_helper.php
                    Line Number: 541

                    Comment


                    • #11
                      Originally posted by JoKeRz WilD View Post
                      You can still check your credit card statement and see if the transaction is there.
                      My credit card has been billed
                      - No response from this company or anyone
                      - Messaged/contact direct, and still ZERO reply
                      - Do I need to call my CC. for a charge back??

                      Anyone else been in the dark for a week like this?

                      Comment


                      • #12
                        Did you get an order number when you made the payment? You can check the status of your order with this link https://iptvzeta.com/forum/main-foru...status-checker
                        IPTV RESET & DONATION CHECKER

                        Comment


                        • #13
                          Originally posted by Nightmare View Post
                          Did you get an order number when you made the payment? You can check the status of your order with this link https://iptvzeta.com/forum/main-foru...status-checker
                          all i got was a "bank order number" nothing else, no emails, no info, nothing

                          Should i do a c.c charge back?

                          Comment


                          • #15
                            Thanks for the reply

                            Will do.
                            The whole point of this order was to test the server and support and become a re-seller..
                            this has been painful

                            Comment

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